Refund policy

At Polyshop.pk , we want you to have a delightful shopping experience with our handbags. To ensure your satisfaction, we offer a straightforward exchange policy.

Eligibility for Exchange

1.  Product Condition: We accept exchanges if our products are not same as shown in picture or if any defect.
2.  Timeframe: Exchanges must be requested within 3 days from the date of delivery.

Excluded Items

1. Personalized and Custom Orders: We do not accept exchanges if products are same as in picture without any defect.

Exchange Process

1. Contact Us: To request an exchange, please contact our customer support team at Polyshop.pk@gmail.com. Provide your order number and the reason for the exchange.
2.  Approval: We will review your request and provide instructions for the exchange, including the return address.
3. Shipping: You are responsible for shipping the item back to us. We recommend using a trackable and insured shipping method.
4. Confirmation: Once we receive the item and verify its condition, we will process the exchange. You will be notified via email when the exchange is complete.

Contact Us

1. If you have any questions or need assistance with our exchange policy, please feel free to reach out to us at Polyshop.pk@gmail.com
2. We value your satisfaction and aim to make the exchange process as convenient as possible. Thank you for choosing Polyshop.pk.pk for your shopping needs.